Check your model number
Please note that this issue refers only to tumble dryers manufactured between April 2004 and September 2015. Anything manufactured after this date is not affected.
If your tumble dryer has already been modified or you have purchased a replacement machine from ourselves then please be assured that this issue is now resolved for you.
Please enter the full model number (without spaces). The model number will contain at least one letter and can be found on the tag located either on the back of the dryer door or in the recess of the dryer door.